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Opinion
The following is presented as part of The Columbian’s Opinion content, which offers a point of view in order to provoke thought and debate of civic issues. Opinions represent the viewpoint of the author. Unsigned editorials represent the consensus opinion of The Columbian’s editorial board, which operates independently of the news department.
News / Opinion / Letters to the Editor

Letter: Investigate software failure

By Marc Chamberlin, WASHOUGAL
Published: July 26, 2024, 6:00am

Regarding the recent massive software failure caused by an upgrade from CrowdStrike, I think Congress should launch an investigation, led by a team of software engineers, to take a hard look at the internal software design, development, testing and in particular the release processes used at CrowdStrike.

Something has gone seriously wrong with this release because there was apparently no immediate rollback process to get back to a running system. If user data was damaged or the software processes do not meet industry standards, then CrowdStrike should be subject to a class-action lawsuit at a minimum.

We encourage readers to express their views about public issues. Letters to the editor are subject to editing for brevity and clarity. Limit letters to 200 words (100 words if endorsing or opposing a political candidate or ballot measure) and allow 30 days between submissions. Send Us a Letter
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