Facebook’s critics have long argued that the social media giant is bad for consumers, bad for children and bad for the country — a serial abuser of its users’ privacy, an amplifier of misinformation and a much-too-handy tool for turning Americans against one another.
It turns out they were right, and Facebook knew it.
Last week, the company’s record caught up with it in the person of Frances Haugen, the whistleblower who testified before a Senate committee after delivering damning company documents to the Securities and Exchange Commission and the Wall Street Journal.
“The company’s leadership knows how to make Facebook and Instagram safer, but won’t make the necessary changes because they have put their astronomical profits before people,” she said.
The documents backed her up. In 2020, CEO Mark Zuckerberg was told that Facebook’s algorithm, the secret formula that promotes content to users, was unintentionally boosting “misinformation, toxicity and violent content.” Fixing the problem might prompt users to spend less time on the platform, so he decided not to act, a company memo said.