Oregon’s largest phone company will pay $4 million to settle claims that its marketing and billing practices deceived customers by misrepresenting what its phone and internet services actually cost.
CenturyLink’s agreement with the state Department of Justice includes a promise to refund $672,000 to more than 8,000 Oregon customers who were allegedly charged too much.
In a statement, the Louisiana company said it disagrees with the department’s conclusions but believes “it is in the best interests of our company and our customers to amicably resolve these matters.”
