360-882-7529, www.newcreationsusa.com
Residence neighborhood: Salmon Creek.
Age: 47.
Professional background: Our family is Canadian, and we moved here in 2000 from Vancouver, Canada. I grew up next to a car lot in Port Coquitlam, B.C., and at 15 years old, I got a job there as a lot attendant. I spent time after school and on weekends washing cars and helping prep sold units for delivery. I even skipped school one day during a snowfall to shovel snow and clear cars for the carlot for the extra money. After high school I went to the University of B.C. with the intent of earning a bachelor’s degree in chemistry. In my second year I met my wife, Kelly, and within a short time became engaged.
Just before Christmas 1990, an opportunity came up for me to join my friend Larry’s young company, New Creations. It was a mobile upholstery repair business servicing local car dealerships including the one where I had worked as a teen. Strangely enough, he had started New Creations right here in Portland while he was attending college and brought the business back to Vancouver, B.C. This seemed like the perfect opportunity for me to be involved in a business where I could grow and make a good living. Kelly and I left university that year to get married and pursue our dreams together.
After franchising in Vancouver/Richmond B.C. and building up a good business there, we decided to move our family to Vancouver, Wash., to expand our business into the U.S. So we packed up our stuff and two young sons and headed south across the border on this great adventure in June 2000.
How — and when — you got started in your business: As a kid, I would take things apart to see how they worked and that has led to a great ability to troubleshoot and fix almost anything. New Creations has sourced and pioneered so many amazing products which make all of our revolutionary repair processes possible. It is extremely rewarding to see the reactions of customers when we are able to execute an invisible repair for them, but I think most of the time I do the repairs for me–because I like it. I enjoy restoring something which was broken or cosmetically damaged back to proper function and beauty.