American Airlines has reversed course on a plan to cram passengers in tighter on a new fleet of aircraft, the company said Tuesday.
Sort of.
Instead of cutting two inches of legroom, the airline says it will now take away only one inch — and use a new seat design that it swears will make it feel like there’s more room down there.
The move comes after public outcry over American’s move to shrink legroom, which was announced right about the time United Airlines dragooned a passenger off a plane and Congress berated airline executives for their poor treatment of passengers.
A day after the Capitol Hill scolding, word got out that American planned to sandwich more passengers into its new Boeing 737 Max aircraft by reducing the legroom from 31 inches to 29 inches in the main cabin. Rep. Steve Cohen, D-Tenn., who co-sponsored legislation to establish minimum seating standards based on comfort and safety, said the move seemed like a slap at Congress. Passengers, too, wasted little time letting the airline know how they felt.