Dear Mr. Berko: My father-in-law’s portfolio has 100 shares of North State Communications, which my wife and I think he bought in 2004 or 2005. Dad had Alzheimer’s disease, lived in High Point, N.C., and recently passed away. We can’t find any record of his purchase. Mom has little knowledge about this stock (she thinks Dad paid $96 a share), though she’s familiar with other telecom stocks that she owns. We can figure out most of this stuff, but we need your advice on North State because we can’t find reports on this company. Our question is: Should Mom keep North State?
— F.W., Durham, N.C.
Dear F.W.: North State Telecommunications Corp. (NORSB-$60.70) may be the biggest small telecommunications company you’ve never heard about. NORSB is a modern, finely tuned and well-managed company headquartered in High Point and founded in 1895. Today, it is ably run by Patrick Harman, the grandson of NORSB’s founder. The company posted $109 million in 2015 revenues, or some $272,000 per employee.
NORSB, with 68,000 miles of high-capacity fiber optics, is a very modern telecom company. It provides landline and cellular phone service, residential and business services, web hosting, yellow pages, cloud hosting, data management, and digital TV to 600 square miles of rustic, bucolic communities. In 2015, NORSB posted nearly $9.6 million in net income, so each of its 400 employees contributed about $24,000 in profits to the company.
Most of the townsfolk like this local company; we can’t say that about folks in Miami, Phoenix or Chicago, many of whom compare their phone companies to the IRS or the DMV. When things go wrong (and they do), the townsfolk know whom to call. And when they call, they call their service technician by his given name and usually get friendly next-day service.