Linda’s 5-month-old boxer puppy, Alexa, is quite a jumper. Linda says she has tried everything from scolding to spraying water to try to stop it, with little success.
First, it’s a good idea to understand what Alexa wants when she jumps on you: She wants your attention. Human attention, from the dog’s perspective, comes in three forms — eye contact, voice (happy or scolding) and physical touch — so if Alexa jumps up on you, scolding in any form reinforces the behavior to some degree, which is why she continues to do it.
Now that you know what Alexa wants when she jumps on you, do your very best to withhold it when she exhibits the undesirable behavior. So instead of scolding her when she jumps, bring your arms into your chest and abruptly turn your back on her; this is the exact opposite of giving her attention in any form. Of course, you will need to repeat this message, but give Alexa time to figure out that jumping is no longer going to get attention in any form.
Much more important than how to address the undesirable jumping behavior is getting into the habit of reinforcing the more desirable behavior. Although it probably seems like Alexa is jumping a lot, she spends a lot of time not jumping as well, and this is the behavior you want to encourage.
To do this, be vigilant about offering your praising voice, eye contact and touch when Alexa is in your space and choosing to stand or sit. If she begins to jump, just withdraw all of that good stuff. Dogs are experts at figuring out how to get what they desire out of the environment and the people in it. Capitalize on that knowledge and show Alexa, with lots of praise and attention when she is not jumping, what it now takes to earn some of that special stuff from you.
Since Alexa is a young dog, take preventative measures at the front door to make sure she doesn’t get into the habit of jumping on visitors. Instead of setting her up to fail — by letting her go to the door and jump on people, followed by you scolding her — attach her to a leash and place the handle under a heavy piece of furniture away from the front door before guests arrive. This way, they can enter your home without being jumped on, and you can focus your attention on them.
Alexa may be jumping up or barking at this exciting new development, but no one need pay any attention to, or reinforce, that. When some time goes by, and she has settled down, you can send your visitor into her space armed with the information of giving attention when Alexa is voluntarily standing or sitting, thereby reinforcing calm behavior. If she begins to jump up, your guest can simply turn and walk away, reinforcing your message.