Business name: Earthworks Excavating Services.
Each week, The Columbian offers a brief snapshot of an interesting Clark County business. Send ideas to Mary Ricks: mary.ricks@columbian.com; fax 360-735-4598; phone 360-735-4550.
Owners: Matt Wiard.
Address: 11000 N.E. 117th Ave.
What the business does: Earthworks specializes in new and existing sewer and septic system construction and replacement. The company also does any work related to excavation, including all phases of residential, commercial and light industrial site development.
Steps to build your business: Owner Matt Wiard said he is focusing on getting new customers through networking and word of mouth, which he thinks is the best way for him to build his business. He will maintain existing relationships with loyal clients. Wiard is expecting a fair volume of new customers in coming years as the economy continues to improve.
Greatest challenge: Wiard said trying to keep ahead of a busy work schedule with a crew that focuses on safety, while staying in control of products and customers, is a challenge. Earthworks meets with each customer personally on site to make sure everyone gets what they are promised. When customers need emergency work, making time in an already busy schedule can be difficult.