Clark Public Utilities was ranked highest for customer satisfaction by a midsized electricity provider in the Western United States by Calif.-based J.D. Power and Associates.
This is the sixth consecutive year that the utility has earned the top rank in the customer satisfaction study, which measures power quality and reliability, price, billing and payment, corporate citizenship, communications and customer service. Clark Public Utilities was followed by Colorado Springs Utilities, Seattle City Light and Snohomish County PUD.
