A few years ago, Washington State University Vancouver launched AWARE, an anonymous and secure Web-based reporting system that gets immediate word to a team of administrators, safety specialists and at least one psychologist when a student appears to be despondent or disturbed. From there, the group can decide how to intervene.
“Each case is very different,” said Nancy Youlden, vice chancellor for student affairs. The group can do an “intelligence check” around campus or call in the subject for a frank conversation, she said. “We don’t want to jeopardize anyone or assume anyone’s guilty of anything. We don’t get ahead of ourselves.” The AWARE system is used about a dozen times a year, she said.
Posted on the school’s website is the following list of pointers for identifying someone who may be in crisis. “Changes in a student’s style and level of functioning are often indicators of distress,” the site says. “The suddenness and extent of change may reflect the severity of the difficulty.”
Faculty and staff are advised to be aware of:
o Assignments not being turned in, or turned in late.
o A change in frequency of absences from class.
o Disinterest, apathy, and hopelessness.
o Disruptiveness in class (e.g. angry outbursts, acting out).
o Excessive emotional content in discussing or writing class materials.
o Mention of suicide or homicide in the content of coursework.
o Significant decline or deficit in self-care behaviors (e.g. personal hygiene, extreme weight loss).