Tuesday
Soft selling training: A hands-on sales training for those who hate to sell and/or use hard-sell tactics, “Jim Lorentzen’s Soft Selling Sales Training,” 6:30-8:30 p.m. at DIY Marketing Center (inside Greater Vancouver Chamber of Commerce office), 1101 Broadway, Suite 100. Free. * Register: http://www.diymarketingcenter.com/public_events, 360-882-1298.
Speaker series: MBA Stakeholder Speaker Series: “Southwest Airlines in a Nutshell,” 7 p.m., Washington State University Vancouver, undergraduate building, Room 1, 14204 N.E. Salmon Creek Ave. Shari Conaway, director of People at Southwest Airlines, will discuss what is at the heart of what makes Southwest Airlines successful. Free. * Jerry Goodstein, jgoodstein@vancouver.wsu.edu
Wednesday
Web training: The Resource Network introduces a business expert with advice and professional tips, 7:30 a.m., Educational Service District 112, Pacific Room, 2500 N.E. 65th Ave. Dene Grigar of Washington State University Vancouver will talk about Web analytics and search engine optimization. Dragonfly Cafe & Espresso will provide a continental breakfast. Cost is $5. * 360-694-2588.
Thursday
Battle Ground Chamber of Commerce: April general meeting, 11:30 a.m. to 1 p.m., The Cedars on Salmon Creek, 15001 N.E. 181st St., Brush Prairie. Dean and Cheri Perry, owners of Total Merchant Concepts, will make a presentation on how and why excellent customer service is even more important today. Admission, $17 members; $15 others. * Reservations, connie@battlegroundchamber.org or Shirley or Connie, 360-687-1510.